Overview

This website is managed and operated by Lydia Mode. Throughout this platform, the terms "we," "us," and "our" refer directly to Lydia Mode. We provide this website—along with all information, tools, and services features within it—to you, the user, on the condition that you accept all terms, conditions, policies, and notices outline here.

By visiting our site or buying from us, you participate in our "Service" and agree to be legally bound by these terms and conditions ("Terms of Service," "Terms"), including any additional policies linked here or accessible via hyperlink. These Terms apply to everyone using the site, including browsers, suppliers, customers, merchants, and content creators.

Please read this document carefully before browsing or ordering. By accessing or using any part of the website, you agree to these Terms. If you do not agree with all the conditions of this agreement, you are not authorized to access the website or use our services.

Any new features, tools, or products added to the store in the future will also be governed by these Terms. You can review the latest version on this page at any time. We reserve the right to update, modify, or swap out any part of these Terms by posting updates directly to our website. It is up to you to check this page periodically for updates. Your continued use of the site following any posted changes means you accept them.

Our store runs on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Rules

• Age Requirement: By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province of residence, or that you have given us consent to let any of your minor dependents use this site.

• Lawful Use: You may not use our products for any illegal or unauthorized purposes. While using our Service, you must comply with all local laws (including, but not limited to, copyright regulations).

• Security: You must not upload or transmit any worms, viruses, or destructive digital code.

• Consequences: Breaking any of these rules will lead to an immediate termination of your access to our Services.

Section 2 – General Terms

• Right to Refuse: We reserve the right to decline service to anyone, at any time, for any reason.

• Data Transfer: You acknowledge that your data (excluding credit card details) may be transferred unencrypted. This can involve sending data across various networks and adjusting it to meet technical requirements of connecting devices. Credit card information is always encrypted during network transfers.

• Intellectual Property: You agree not to copy, duplicate, sell, resell, or exploit any part of the Service, your use of it, or access to any contact details on the website without our express written permission.

• Headings: The section titles used here are for convenience only and do not alter or limit these Terms.

Section 3 – Accuracy and Timeliness of Information

• Information Disclaimer: We are not liable if the information on this website is inaccurate, incomplete, or outdated. The content is for general informational purposes only and should not be the sole basis for making decisions. We recommend checking more accurate, primary sources before acting. Any reliance on our site material is at your own risk.

• Historical Data: This site may contain older, historical reference data that is no longer current. We can modify our site content at any time but have no obligation to update older info. Keeping track of changes on our site is your responsibility.

Section 4 – Adjustments to Prices and Services

• Pricing: Prices for our products can change without prior warning.

• Service Changes: We reserve the right to modify or stop providing the Service (or any part or content of it) at any time without notice.

• No Liability: We will not be liable to you or any third party for any price adjustments, updates, pauses, or discontinuation of the Service.

Section 5 – Products and Services

• Exclusivity & Stock: Some items or services may be available only online through the website and may have limited quantities.

• Returns & Exchanges: Products can be returned or exchanged within 14 days of receipt, provided they are unworn, unwashed, undamaged, and still in their original packaging, in line with our Return Policy.

• Display Colors: We try our best to display product images and colors as accurately as possible. However, we cannot guarantee that your device's screen will show those colors perfectly.

• Sales Limitations: We reserve the right—but are not obligated—to limit product sales to specific individuals, geographic regions, or jurisdictions on a case-by-case basis. We also reserve the right to limit order quantities.

• Changes: Descriptions and pricing are subject to change at our sole discretion without notice. We can discontinue any product at any time. Any product offer made on this site is void where prohibited by law.

• Expectations: We do not guarantee that the quality of items, services, or information you buy will match your personal expectations, or that software/service errors will be fixed.

Section 6 – Billing and Account Accuracy

• Order Rejections: We reserve the right to reject any order. We may, at our discretion, limit or cancel quantities bought per person, per household, or per order.

• Refunds: If we modify or cancel an order, the full amount paid will be refunded within 10 business days via the original payment method.

• Notifications: If we change or cancel your order, we may try to notify you using the email, billing address, or phone number you gave us during checkout.

• No Resellers: We reserve the right to block or ban orders that look like they were placed by dealers, resellers, or distributors.

• Account Updates: You agree to provide current, accurate, and complete purchase and account details for all store transactions. You must quickly update your account info (including email address and credit card details) so we can process transactions and reach you if needed.

Section 7 – Optional Third-Party Tools

• As-Is Basis: We may give you access to third-party tools that we don't monitor, control, or input into. You acknowledge that we provide access to these tools "as is" and "as available" without any endorsement, warranties, or conditions. We carry no liability for your use of optional third-party tools.

• User Risk: Using these tools is completely at your own risk. Make sure you understand and agree to the terms provided by those external third-party providers.

• Future Features: Any new services, tools, or resources we roll out on the website in the future will also be bound by these Terms of Service.

Section 8 – Third-Party Links

• External Content: Certain items or services available via our platform may include materials from third parties.

• No Endorsement: Hyperlinks on this site might point to external websites not affiliated with us. We aren't responsible for vetting their content, and we do not guarantee or accept liability for any third-party websites, materials, products, or services.

• Damages: We are not responsible for any issues or damages tied to buying goods, services, or media from third-party sites. Please review their policies before completing a transaction. Direct any complaints or questions about third-party items to the external company itself.

Section 9 – User Feedback and Submissions

• Usage Rights: If you send us specific submissions (like contest entries) or unprompted creative ideas, suggestions, or business plans (collectively called "comments"), you agree that we can edit, copy, publish, translate, and use them in any medium at any time without restriction.

• No Obligations: We are under no obligation to:

  1. Keep comments confidential;

  2. Pay compensation for comments; or

  3. Respond to comments.

• Content Moderation: We have the right (but no obligation) to monitor, edit, or delete content that we deem unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate, or that breaches intellectual property rights or these Terms.

• Your Responsibility: Your comments must not infringe on any third-party rights, including copyright, trademark, privacy, or personal rights. They must not contain abusive, defamatory, or obscene material, nor any virus or malware that could impact our Service or website. You may not use a fake email address, impersonate someone else, or mislead us regarding the source of comments. You are solely responsible for the accuracy of what you post.

Section 10 – Personal Data

• Privacy: Any personal information you share with us through the store is handled in accordance with our Privacy Policy.

Section 11 – Mistakes, Errors, and Omissions

• Corrections: Sometimes our site may contain typos, inaccuracies, or omissions regarding product descriptions, pricing, shipping offers, delivery times, or stock availability.

• Order Cancellations: We reserve the right to correct these errors and to update info or cancel orders if any detail on our site is inaccurate at any time—even after you have placed your order—without prior notice.

• No Auto-Updates: We are not required to update or clarify information on our site (including pricing) unless required by law. A specific update date on the site shouldn't be taken to mean all info has been fully refreshed.

Section 12 – Prohibited Uses

You are strictly forbidden from using the site or its content:

• a. For any unlawful purpose;

• b. To encourage others to perform illegal acts;

• c. To break international, national, or local laws and ordinances;

• d. To infringe on our intellectual property or that of others;

• e. To harass, abuse, insult, defame, disparage, or discriminate based on gender, sexual orientation, religion, race, age, national origin, or disability;

• f. To share false or misleading information;

• g. To upload viruses or malicious code;

• h. To track or collect other people's personal data;

• i. To spam, phish, pharm, scrape, crawl, or spider the site;

• j. For obscene or immoral activities;

• k. To bypass or mess with the security features of the Service or related sites.

We reserve the right to cut off your access to our Service if you violate any of these rules.

Section 13 – Disclaimer of Warranties; Limitation of Liability

• No Guarantees: We do not guarantee that your use of our Service will be uninterrupted, totally secure, timely, or error-free, nor that the results will always be precise or reliable.

• Service Pauses: You agree that we may pause the Service for indefinite periods or shut it down entirely at any time without notice.

• "As-Is" Status: You agree that using (or being unable to use) the Service is completely at your own risk. The website, along with all products and services delivered to you, are provided "as is" and "as available" for your use, without any explicit or implicit warranties of any kind (including merchantability or fitness for a specific purpose).

• Liability Cap: In no scenario will Lydia Mode, our directors, employees, affiliates, agents, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind. This includes lost profits, revenue, savings, data, or replacement costs arising from your use of the Service or items bought through it. In regions where excluding or limiting liability for consequential or incidental damages isn't allowed, our liability will be capped at the legal maximum.

Section 14 – Indemnification

• You agree to protect, defend, and hold harmless Lydia Mode, our parent companies, subsidiaries, affiliates, partners, officers, directors, contractors, and employees from any third-party claims or demands (including reasonable legal fees) that arise out of your breach of these Terms of Service, or your violation of any law or third-party rights.

Section 15 – Severability

• If any part of these Terms is found to be unlawful, void, or unenforceable, that specific rule will still be enforced to the maximum extent permitted by law. The unenforceable part will be considered removed from these Terms, and this decision will not affect the validity or enforceability of the remaining rules.

Section 16 – Termination

• Survival: Any obligations or liabilities built up before the termination date will survive the end of this agreement.

• Duration: These Terms remain active until ended by either you or us. You can end them at any time by letting us know you no longer want to use our Services, or simply by stopping your use of our site.

• Breaches: If we believe you have failed to comply with any part of these Terms, we can terminate this agreement immediately without notice. You will still be responsible for any money owed up to the termination date, and we may deny you access to our store.

Section 17 – Entire Agreement

• No Waiver: If we fail to enforce any right or rule in these Terms, it does not mean we waive our right to enforce it later.

• Full Understanding: These Terms, along with any other policies we post on this site, make up the entire agreement between you and us. They govern your use of the Service and completely replace any older agreements, communications, or proposals (written or oral) between us.

• Drafting: Any confusion or ambiguity in interpreting these Terms will not automatically be held against the party that wrote them.

Section 18 – Governing Law

• These Terms of Service and any separate service agreements we provide you shall be governed by, and interpreted according to, the laws of the Netherlands.

Section 19 – Changes to Terms

• You can check the most current version of these Terms at any time right here on this page. We reserve the right to update or change any part of these Terms at our discretion by posting those updates on the website. Checking the site for updates is your responsibility, and continuing to use the site after changes are posted means you accept them.

 

Section 20 - Contact info

Contact form: Click Here
E-mail Address: info@lydiamode.com
Phone number: +31 6 18647099

Store name: Lydia Mode

Warehouse address: 12 Farndon Ave,
Marston Green, Birmingham B37
7XN, United Kingdom

Business name: Lindeling
Company registration number: 78049709
VAT number: NL003284912B10
Business Address: Tjalk 41 18,
8232 MV, Lelystad, Netherlands

Customer service opening hours:
Monday to Friday: 09:00 – 20:00
Saturday and Sunday: 09:00 – 16:00